Virtual Assistance Services
Hand over the faffy, boring parts of your job that sap your time and energy.
What you can hand over
Whether you need social media VA services, email management, admin assistance, digital marketing, technical support, accountability or diary organisation, I lighten your to-do list, so you can focus on the parts of your job you do best.
Scroll on for my virtual assistance services or click the button for pricing.
Admin & Business Support
Ugh, that’s the sound you make when you see or think of the word ‘Admin’, right? Well, good news, I love it.
Here’s how I can take it off your hands:
Workflow & Systems Check-Up: Reviewing your current processes to make them smoother, faster and way more efficient.
Travel & Calendar Management: If you’re going somewhere, I book your travel tickets and update your calendars ー wahey!
SOP & How-to Guides: Writing internal ‘how-to’ documents and workflows, making it easy for you to scale your business.
Project & Task Management: Setting up and maintaining boards in tools like Asana or ClickUp so projects, deadlines and tasks stay on track.
Digital File & Cloud Asset Management: Auditing and restructuring messy cloud storage (e.g., Google Drive, Dropbox) so your files, assets and folders are organised and easy to find.
CRM & Database Cleanups: Keeping client databases, contact lists or lead-tracking accurate, updated and free of duplicate records.
Research & Sourcing: Doing the legwork on tools, vendors, travel or venues and giving you clear shortlists to choose from.
Technical Support
Techy stuff, flippin’ heck, where do you begin? How do you fix it when things go wrong? And are you paying for stuff you don’t need?
Leave it to me:
Website Maintenance: All those basic website fixes, layout tweaks and platform troubleshooting on Wix, Squarespace or Wordpress, you find baffling to fix.
Tech Stack Integration: Connecting tools, troubleshooting nasty software glitches and updating your backend settings.
Platform Migrations & Setups: Moving your email list or task boards to a new platform and triple-checking everything transfers properly.
Software Audit: Reviewing your software subscriptions, binning duplicates or unused tools and trimming your costs where we can ー lovely!
Custom Tech Training:Showing you how to actually use your software without the head-scratching. We can do live 1:1 sessions or I’ll record handy video guides for you to watch later
Accountability Support
Ideas you never write down, to-do lists getting longer and overwhelm increasing? My accountability support is the big calming breath you need in a hectic week:
1:1 Co-Working & Brainstorms: Weekly sessions to talk through ideas, decide what actually matters and map out your next steps.
Nudge Partner: Sending gentle nudges and check-ins so the things on your to-do list actually get done.
Transcribing & Organising: Taking your ideas, unedited voice notes or messy text messages and turning them into actionable tasks.
Goal & Deadline Planning: Breaking down your big, overwhelming goals into bite-sized, non-scary daily or weekly micro-tasks that feel a lot easier to do.
Weekly Check-Ins: Setting up regular morning or end-of-week check-ins to celebrate progress and tweak what’s not working.
Content Creation & Management
Creating content is like a hamster wheel that never stops spinning. And you’ve got to keep doing it, even when you’re super-busy. Here’s how I can help:
Blog Uploads & Polishing: Uploading, formatting, adding SEO, image sourcing and resizing to reduce load time, adding alt-txt to photos inserting photos with alt-text and scheduling posts to drive traffic and get more eyes on your content.
Social Media Management: Uploading and scheduling your posts across LinkedIn, Instagram, TikTok, Facebook, Pinterest and Google Business.
Content Planning: Creating monthly content plans and ideation prompts based on your core content pillars.
Repurposing & Media Editing: Video editing and creating podcast or social media clips.
Content Library Organising: Sorting your photos, graphics and b-roll into sensible folders so future-you can find them in seconds.
Graphic Tweaking & Templates: Tweaking your existing Canva templates, resizing images for different platforms and adding text overlays to your images. I can also create graphics using the Canva template library.
Content Repurposing: Taking one long-form piece of content (like a blog post or podcast episode) and chopping it up into multiple micro-posts for social media..
Email Management
If you’ve got hundreds of emails clogging up your inbox and have a mild panic attack every time you check them, here’s how I can help you feel calm again:
Inbox Management: Looking after your incoming client and customer emails, clearing the clutter and unsubscribing you from newsletters you never read.
Email Spruce Up: Setting up filters and folders so important emails land where they should and nothing gets missed.
Maintenance & Tidy-Ups: Doing regular inbox MOTs so important emails don’t end up in spam or get quietly quarantined by your email host.
Customer Experience: Creating and updating response templates (e.g. Google Email Templates) so replies are quick, friendly and consistent.
Handover & Daily Summaries: Sending "Actions Taken" and "Items Requiring Your Attention", so you can stay on top of things and always know what’s going on.
Data & Lead Extraction: Pulling out important attachments, receipts or new enquiries and popping them into your CRM, project tool or spreadsheet.
Digital Marketing Support
Marketing is fun, but there are so many things that can go wrong, especially with formatting, scheduling and sequencing.
Here’s how I make sure everything works for you:
Newsletter Formatting & Scheduling:Taking your draft copy and turning it into beautifully formatted emails on systems like Flodesk, MailChimp and MailerLite, etc.
List Management: Organising your contacts into different segments, so you can send the right messages to the right people and make more sales.
Sign-Up Forms & Pop-Ups: Designing and embedding sign-up forms, website pop-ups and automation sequences, so when someone subscribes, your freebie is delivered to their inbox.
Sequence Setup: Building effective automated email journeys (like welcome series or nurture emails) so new subscribers don’t just disappear.
Form Maintenance & Troubleshooting: Testing your existing opt-in forms and pop-ups, fixing any broken links and checking that all the links take you where they should.
Template Creation & Brand Syncing: Setting up reusable email templates in platforms like Flodesk or MailerLite that match your branding.
I treat your business like it’s my own…
“I have no technical skills whatsoever, so I needed help. Erin is so patient with my lack of IT skills, listens and puts my vision into action. She schedules my social media, sends out mailshots and manages my website. I can honestly say she treats my business as if it were her own.”
Jennifer Barker, Cheshire School of Glass
Ready to get your buzz back?
Get in touch to see how a VA can make a massive difference to your business.