ONLINE MEDIA MANAGEMENT

Scaling up your online presence

• Creating Social media content planners bespoke to your business, which include prompts, visual ideas, and special days.

• Creation of social media accounts/profiles.

• Moderation of social media pages/groups.

• Scheduling your social media content.

• Creation of social media graphics including banners, posts, and sourcing images.

• Monitoring social media accounts, responding to enquiries & interactions.

• Uploading blog posts to websites.

GENERAL ADMINISTRATION

Dealing with your day to day

• Diary/calendar management including organising your schedule, making appointments, and timetabling meetings.

• File management using Dropbox, Google Drive, etc.

• Data entry.

• Organising cloud files.

• Creating templates and forms.

• Ordering & arranging delivery of supplies.

• Arranging the collection and delivery of products to clients.

• Travel planning & booking.

CUSTOMER SERVICE

Putting You Ahead of the Competition

• Respond to customer queries via phone or email.

• Returning phone calls on your behalf.

• Checking voicemail and responding where necessary.

• Troubleshooting customer problems.

• Tactfully handling customer complaints.

• Recording a list of customer problems & complaints so as to create a list of the most common.

• Responding to reviews both negative & positive.

• Creating a FAQ section for your customers.

• Collecting testimonials from previous clients.

• Following up with every customer who has purchased a product or service.

EMAIL MANAGAMENT

Putting You Ahead of the Competition

• Detox your email inbox

• Organise your inbox with folders and tagging.

• Set up contact lists and specific target groups.

• Prepare & schedule regular emails.

• Deal with spam & redundant subscriptions.

• Creating & sending Greeting cards, thank you cards, and invitations to clients.

• Establishing follow up emails.

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RESEARCH

Using my time instead of you using yours

• Research programs & resources.

• Project research

• Hashtag research

• Travel research

• Event research

• Keyword research

• Product research

• Product price research

• Rebranding your business research

• Fact-checking

£20

A minimum of 1 hour

After the first hour, my time is measured in 15-minute increments.
No long term commitments

£180

10 hours - £18 per hour

Paid at the beginning of the work, you will be entitled to 10 hours of VA time.
At the end of the 10 hours, you will be given a detailed timesheet so you can see how your hours have been used. You can then decide to buy another package.
(Please note that each package must be used within 3 months from the date of purchase.)

£320

20 hours - (£16 per hour)

Paid at the beginning of the work, you will be entitled to 20 hours of VA time.
At the end of the 20 hours, you will be given a detailed timesheet so you can see how your hours have been used. You can then decide to buy another package

TO BE AGREED

Getting You off the Ground

I can help with projects/tasks whether they are short or long-term, one-off, or continuous. 
I am happy to have a chat, free of charge,  about your needs, and agree on an appropriate price.

AFFILIATIONS

ABOUT ME

Hi, I’m Erin Buck, I am the owner of Bizzybee and your own remote personal assistant.

After beginning my family, I started a career in education. I loved my job, my skills fitted well and I quickly rose up my grade scale until I had reached the highest I was able to go when an accident changed it all.

In 2016 I had back surgery,  It involved rehabilitation and I decided I needed to change the career I had for my health so I found something I loved and created my own business.

My business involved dog boarding and day care, but there was a lot more involved than just dogs. My administrative tasks needed to be done which included  creating all relevant documentation and records from scratch, filing, invoicing, advertising and marketing and much more. I am glad to say my business thrived and soon I was turning people away as I reached my capacity. I really enjoyed setting up the business from being with the dogs, the research and the administrative side.

Sadly, due to my back it was decided that walking and physically caring for the dogs was too much and I had to close. I am a determined indiviual and not working is not something I will consider so I thought about other things that I excel at and enjoy and it brought me to today.

I have a passion for organising and I want to bring that to you whether it is within your business or your home life. The work I do for you will relieve your stress, give you more time to work on more productive tasks, or even to spend it with family. 
I can improve your efficiency and assistance only when you require it.

Based in Bollington, Cheshire, I work either remotely from my office at home or locally on-site, depending on my clients’ needs. I pride myself on being approachable, conscientious, reliable, extremely organised, and discreet, . So whether it’s emails, phone calls, research, web content, or anything else, you can consider it done.

CONTACT

Please contact me to see what I can bring to your business and to set up a free initial consultation.

14 Lowther Street, Bollington, Cheshire SK10 5QQ