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MY SERVICES
Get in touch for a free, no commitment chat about how I can help you.
CHRISTMAS SERVICE
Limited availability
Short term help over the festive period
Outstanding invoices & payment queries
Social media help
Emails & correspondence
December/January Diary management
Christmas card sourcing, writing & posting
Christmas gift shopping and arrangement of delivery.
Help in your business through the busy period
ONLINE MEDIA MANAGEMENT
Scaling up your online presence
Creating Social media content planners bespoke to your business, which include prompts, visual ideas, and special days.
Creation of social media accounts/profiles.
Moderation of social media pages/groups.
Scheduling your social media content.
Creation of social media graphics including banners, posts, and sourcing images.
Monitoring social media accounts, responding to enquiries & interactions.
Uploading blog posts to websites.
GENERAL ADMINISTRATION
Dealing with your day to day
Diary/calendar management including organising your schedule, making appointments, and timetabling meetings.
File management using Dropbox, Google Drive, etc.
Data entry.
Organising cloud files.
Creating templates and forms.
Ordering & arranging delivery of supplies.
Arranging the collection and delivery of products to clients.
Travel planning & booking.
CUSTOMER SERVICE
Putting You Ahead of the Competition
Respond to customer queries via phone or email.
Returning phone calls on your behalf.
Checking voicemail and responding where necessary.
Troubleshooting customer problems.
Tactfully handling customer complaints.
Recording a list of customer problems & complaints so as to create a list of the most common.
Responding to reviews both negative & positive.
Creating a FAQ section for your customers.
Collecting testimonials from previous clients.
Following up with every customer who has purchased a product or service.
EMAIL MANAGAMENT
Putting You Ahead of the Competition
Detox your email inbox
Organise your inbox with folders and tagging.
Set up contact lists and specific target groups.
Prepare & schedule regular emails.
Deal with spam & redundant subscriptions.
Creating & sending Greeting cards, thank you cards, and invitations to clients.
Establishing follow up emails.
RESEARCH
Using my time instead of you using yours
Research programs & resources.
Project research
Travel research
Event research
Keyword research
Product research
Product price research
Rebranding your business research
Fact-checking
PRICES AND PACKAGES
£20
A minimum of 1 hour
After the first hour, my time is measured in 15-minute increments.
No long term commitments
£180
10 hours - £18 per hour
Paid at the beginning of the work, you will be entitled to 10 hours of VA time.
At the end of the 10 hours, you will be given a detailed timesheet so you can see how your hours have been used. You can then decide to buy another package
£320
20 hours - (£16 per hour)
Paid at the beginning of the work, you will be entitled to 20 hours of VA time.
At the end of the 20 hours, you will be given a detailed timesheet so you can see how your hours have been used. You can then decide to buy another package
TO BE AGREED
Getting You off the Ground
I can help with projects/tasks whether they are short or long-term, one-off, or continuous.
I am happy to have a chat, free of charge, about your needs, and agree on an appropriate price.
TESTIMONIALS
What My Clients Say about Bizzybee
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Erin from Bizzy Bee has been a real lifesaver; in fact, I wish I had met her sooner.
As a one-woman-band, it's often difficult for me to have eyes on every aspect of my business. Erin has changed this and has become the second pair of eyes and hands that I need to keep me on track, speed up processes, and get back to doing the more creative tasks within my business.
Before I felt overworked, bogged down in my email inbox and behind on everyday tasks within my business. Since Erin has come aboard, I feel like I have someone to lean on and I know she's always there to take stuff off my plate and take the pressure off.
I feel so much lighter, thank you Erin.
Courtney Farrow - Founder of Bloom creative
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Erin has provided an amazing service from day one. She understood my business and my needs within minutes and was able to suggest several ways to help that I hadn’t even considered. She’s organised, committed, creative, and pro-active which is everything we needed to help manage our excess workload. Thanks to Erin, my team has been freed up sufficiently for me to focus on key tasks which I could never previously complete. I would certainly recommend BizzyBee to anyone who needs help to manage their workload.
Michael White,
Founder of PuppyFat - software for breeders
Can't praise BizzyBee highly enough. Erin is super organised and managed to turn a bag full of disorganised chaos into super smart files in no time at all. My life is so much less stressful now the paperwork is up to date.
Would absolutely recommend BizzyBee to anybody.
- Traci Herbert
The Church House
"I'm so glad Erin started BizzyBee. I had jobs I have needed doing, Erin has taken on the challenge and got the job done. Making my life so much easier meaning I get to spend more time with the kids. Thank you, Erin, Keep up the good work!"
One Life Pilates
Thank you to Erin from Bizzybee Bollingtonfor her fantastic service in creating our website. Absolutely brilliant from start to finish!
Barrow's Family Butchers
“We have worked with Erin for over a year and have found her to be a pleasure to deal with. We have found the services she has provided for us to be extremely well organised and professional. Her knowledge, care and attention to detail shines through in all aspects of her work and we have and will continue to recommend her services.”
Estelle Atkins
Erin was a brilliant help when I first started my business. She helped create my invoices, letterheads and logo.
She helped organise the things I would need to do so that it was a manageable, stress free experience.
Thanks Bizzybee xx
Pat Moore
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Bizzy Bee is a fantastic service. I struggle getting started with daunting admin tasks, but Erin threw herself into the work and achieved more than I expected in the time. She has patiently helped me with the branding for my new business, giving it a really professional look and giving lots of handy tips on how to use my social media effectively. I would thoroughly recommend Bizzy Bee for anyone who wants to stop procrastinating and get things out of the way which has been hanging over them. Brilliant!
Emily B, Happy Dance
I saw Erin's post on Facebook and when I contacted her there was no messing about. She told me what she could do, how much and just got on with it. If somebody needs a PA it's because they don't have time to go back and forth with emails.
Blue Deer Creative
AFFILIATIONS
SOCIETY OF VIRTUAL ASSISTANTS
LATTE & LIVE NETWORKING
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FREELANCEHULL NETWORKING
EXAMPLES
How I can help you.
Social Media Planner
As a business, you are struggling to plan ahead for your social media presence, which is a vital piece of free marketing. You are overwhelmed with finding new content and visual ideas for your posts.
Bizzybee can give you a monthly plan presented in an easy to read format. It is bespoke to your business and includes prompts, visual ideas and special dates of the month
Customer Service
While running your business you have realised that quite a lot of your time is taken up with reading & replying to emails. This is taking you away from the actual core work of your business or it is eating into your free time.
Bizzybee using a system, agreed by you, can answer enquiries, feedback requests, complaints, set up mailing lists and follow up emails to give your customers brilliant customer service.
Website proofreader and tester
You have a new business website that you have created or has been created by another company but you would like to see how your customers/clients will find using it.
Bizzybee can walk through your website giving you feedback on what works well and outlining any issues that need addressing.
ABOUT ME
Hi, I’m Erin Buck, I am the owner of Bizzybee and your own remote personal assistant.
After beginning my family, I started a career in education. I loved my job, my skills fitted well and I quickly rose up my grade scale until I had reached the highest I was able to go when an accident changed it all.
In 2016 I had back surgery, It involved rehabilitation and I decided I needed to change the career I had for my health so I found something I loved and created my own business.
My business involved dog boarding and day care, but there was a lot more involved than just dogs. My administrative tasks needed to be done which included creating all relevant documentation and records from scratch, filing, invoicing, advertising and marketing and much more. I am glad to say my business thrived and soon I was turning people away as I reached my capacity. I really enjoyed setting up the business from being with the dogs, the research and the administrative side.
Sadly, due to my back it was decided that walking and physically caring for the dogs was too much and I had to close. I am a determined indiviual and not working is not something I will consider so I thought about other things that I excel at and enjoy and it brought me to today.
I have a passion for organising and I want to bring that to you whether it is within your business or your home life. The work I do for you will relieve your stress, give you more time to work on more productive tasks, or even to spend it with family.
I can improve your efficiency and assistance only when you require it.
Based in Bollington, Cheshire, I work either remotely from my office at home or locally on-site, depending on my clients’ needs. I pride myself on being approachable, conscientious, reliable, extremely organised, and discreet, . So whether it’s emails, phone calls, research, web content, or anything else, you can consider it done.
CONTACT
Please contact me to see what I can bring to your business and to set up a free initial consultation.
14 Lowther Street, Bollington, Cheshire SK10 5QQ
