E-commerce Management
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Product upload & Support
Your stock's ready—but is your shop? Getting products online can be a time-sink, especially when you're juggling all the other parts of running a business.
With my e-commerce virtual assistant support, I’ll handle the setup so you can focus on selling, not formatting.
Here’s what’s included:
📦 Uploading product listings to your platform—Shopify, Wix, Etsy, Faire, Ankorstore, Gumroad, Teemill, RedBubble and more
📦 Adding images, mockups, pricing, descriptions, and any reviews you’ve gathered
📦 Organising everything with tags, categories, and shipping info so it’s easy to find and filter
📦 Matching or assigning SKUs to keep your inventory in sync
📦 Creating a master stock spreadsheet if you don’t already have one
📦 Testing the customer journey to make sure buying is smooth and error-freeLet’s get your products online properly—without you needing to open another tab or lose another hour.
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Inventory Support
Stay ahead of your stock without spending your weekends buried in spreadsheets.
With me on your side, you’ll free up time and headspace while knowing your inventory is always accurate and up to date.
Here’s how I help:
📦 Keep your product inventory updated every time you restock, including tracking SKUs and quantities
📦 Carry out regular stock checks—weekly, monthly, or whatever fits your business rhythm
📦 Use accurate inventory data to pull together polished wholesale catalogues or pitch decksNo more guessing what’s left in the back room—just clear, organised info ready when you need it.
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Website checks and trouble shooting
Your website should be quietly doing its job—bringing in orders while you focus on everything else. So when something suddenly breaks, it’s easy to hit panic mode.
With my e-commerce support services, you don’t have to stress over small tech hiccups.
Here’s what I’ll take care of:
🛠️ Run basic checks and troubleshooting tests to identify the issue
🛠️ Fix common errors that might be slowing down sales or blocking the checkout
🛠️ Republish your site once everything’s running smoothly againThink of me as your behind-the-scenes support—keeping your online shop open for business, no tech drama required.
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Lead upload and CRM entry
Turning leads into loyal customers starts with one simple thing—keeping track of them properly.
If your contacts are scattered across emails, forms, or spreadsheets, I’ll help bring everything together and get them where they need to be.
Here’s what I’ll do:
📇 Collect and organise your lead info—names, emails, key details, and notes
📇 Upload it all to your CRM of choice, like HubSpot or Capsule
📇 Make sure everything’s tidy, consistent, and ready for your next moveBecause staying on top of your leads shouldn't slow down your momentum.
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Review and Building Trust
If making your customers feel valued is part of your brand’s DNA, replying to reviews isn’t just a nicety—it’s essential.
Even a quick response shows your audience you’re listening, learning, and genuinely care about their experience. It might seem small, but to your customers? It means a lot.
When I manage your digital marketing support, I’ll make sure:
💬 Every review—glowing or not—is acknowledged promptly and thoughtfully
💬 Replies are written in your tone of voice, so they feel authentic and aligned
💬 Both reviews and responses are shared on your site to strengthen social proof and show you careBecause your reputation deserves more than radio silence.