Admin Support

  • Organisation

    When you’re juggling a million tasks, it’s no surprise that your files end up buried in the black hole that is the Downloads folder—good luck finding that invoice when you need it.

    If the thought of sorting it all out makes you sigh, I’ve got you. I’ll step in and bring some calm to the chaos by:

    🗂️ Organising your digital files—receipts, contracts, photos, invoices and anything else important
    🗂️ Adding tags so you can search and find what you need in seconds
    🗂️ Recording a simple video walkthrough so you always know where everything lives

    Because “I’ll deal with it later” shouldn’t be your filing system.

  • Research & Data

    Tired of falling down research rabbit holes? Let me do the digging so you can focus on the work that actually pays.

    As your virtual assistant, I gather the background info you need—whether it’s potential leads, collaborators, suppliers, or project details—and present it in a smart, organised format you can use straight away.

    Here’s what I can help with:
    🔍 Researching contacts, opportunities, or project info and logging it neatly in Google Sheets, Excel, or Airtable
    📝 Creating simple customer surveys or polls to help you gather feedback and insights (without the faff)
    📊 Tidying and formatting your data so it’s clear, searchable, and ready to act on

    No jargon, no overwhelm—just useful info, sorted and ready to go.

  • Team Management

    Building a team is a big step in growing your business—but managing that team? That’s a whole job in itself.

    If you’ve hired people to lighten your load, but you're still spending too much time chasing updates or organising tasks, I can help take that off your hands.

    Here’s what I can cover:
    ➡️ Regular check-ins with your team to keep everyone clear on their goals and responsibilities
    ➡️ Creating easy-to-follow task lists that are trackable and realistic
    ➡️ Following up with team members so nothing gets forgotten or delayed
    ➡️ Booking and managing team meetings so you’re not stuck in your inbox

    Think of it as having a calm, reliable second brain keeping the team ticking—without adding more to your to-do list.

  • Project Management

    When you're juggling multiple projects, your to-do list can quickly turn into a tangled mess—and suddenly, everything feels urgent, and nothing gets done.

    That’s where I come in.

    I help break your workload into clear, manageable steps so your goals stop feeling overwhelming and start feeling doable.

    Here’s how I support you:
    ➡️ Map out your deadlines and work backwards to create a realistic timeline
    ➡️ Break tasks into daily and weekly checklists to keep things moving (without the panic)
    ➡️ Build in regular rest breaks so you’re not running on fumes
    ➡️ Set up a simple project board in your tool of choice—Trello, Asana, or whatever works for you

    Together, we’ll get things off your mind and into a plan you can actually stick to.

  • Customer Service and Communication

    Running a business means staying on top of emails, DMs, questions, complaints, and everything in between. But when you're busy delivering the actual work, those replies can fall to the bottom of the list.

    That’s where I step in—with virtual assistant support focused on communication and client care.

    Here’s how I can help:
    🗣️ Respond to customer and lead enquiries via email, social media, or your website
    🗣️ Handle complaints professionally and resolve them using your preferred approach
    🗣️ Schedule discovery calls or consultations so leads don’t go cold
    🗣️ Follow up on late invoices (so you don’t have to be the bad guy)
    🗣️ Chase unsigned contracts or forms to keep your workflow moving

    Let’s keep your inbox (and reputation) in good shape—without it taking over your day.

  • Accountability Support

    When you work for yourself, there’s no boss asking, “Is that finished yet?”—and sometimes, that freedom can turn into procrastination, overwhelm, or just feeling stuck.

    That’s where I come in—as your virtual assistant and accountability buddy, helping you stay focused and actually get things done (without burning out).

    Here’s how I can support you:
    🗂️ Check in regularly to help you stay on track with your priorities and deadlines
    🗂️ Break down your big goals into smaller, achievable weekly and daily tasks
    🗂️ Gently nudge you when tasks get forgotten, or procrastination kicks in
    🗂️ Help you build better working habits that fit your style and capacity
    🗂️ Offer a judgment-free space to talk through roadblocks or wobbles

    You don’t need to do it all alone—let’s keep things moving, one realistic step at a time.