CUSTOMER SERVICE

Putting You Ahead of the Competition

  • Respond to customer queries via phone or email.

  • Returning phone calls on your behalf.

  • Checking voicemail and responding where necessary.

  • Troubleshooting customer problems.

  • Tactfully handling customer complaints.

  • Recording a list of customer problems & complaints so as to create a list of the most common.

  • Responding to reviews both negative & positive.

  • Collecting testimonials from previous clients.

  • Following up with every customer who has purchased a product or service.

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