Putting You Ahead of the Competition
Respond to customer queries via phone or email.
Returning phone calls on your behalf.
Checking voicemail and responding where necessary.
Troubleshooting customer problems.
Tactfully handling customer complaints.
Recording a list of customer problems & complaints so as to create a list of the most common.
Responding to reviews both negative & positive.
Collecting testimonials from previous clients.
Following up with every customer who has purchased a product or service.